Participant Registration Experience

Participant Registration Experience

This article explains what participants see when they access your program. Understanding the participant experience helps you design a clear and effective registration flow.

How Participants Access the Program

Participants typically access your program through:

• An email invitation
• A shared program link

Once they open the link, they are taken directly into their personalized registration experience.

What Participants See

Participants only see what is relevant to them.

• Activities assigned to their group
• Questions they need to answer
• Any required steps for registration

Your setup determines exactly what appears.

The Registration Flow

Participants move through a guided process:

1. Select Attendance – choose activities if applicable
2. Answer Questions – provide required information
3. Review and Complete – confirm and finish registration

If payments are required, an additional step will appear.

Incomplete Registration

If a participant does not complete all required steps:

• Their registration remains incomplete
• They may be prompted to return and finish

You can send reminders to help participants complete registration.

After Completion

Once registration is complete, participants:

• See a confirmation screen
• May receive a confirmation email
• Can return later to view or update their responses (if allowed)

How Your Setup Affects the Experience

Participant experience is directly shaped by your configuration:

• Activities determine what participants see
• Attendance settings determine what they choose
• Questions determine what information is collected

Review your program from the participant’s perspective to ensure clarity.

Tips for a Better Experience

• Keep the registration flow simple
• Only include necessary steps
• Use clear activity names and descriptions
• Test the experience before inviting participants

What to Do Next

• How Registration Works
• Configure Attendance
• Invite Participants