How Registration Works

How Registration Works

Registration in Eventene is a structured flow that guides participants through selecting attendance, answering questions, and completing any required steps.

Instead of a single form, registration is built using activities that define what participants see and how they interact with your program.

The Registration Flow

Participants typically move through the following steps:

1. Attendance – choose whether to attend and select activities
2. Questions – provide required information
3. Payments (if applicable) – review and select required items
4. Complete – confirm and finish registration

Each step is controlled by your activity setup and settings.

Activities Drive Registration

Activities determine what participants see during registration.

• Registration activities – collect responses and guide participants through the process
• Schedule activities – represent sessions or events participants can attend
• Lead activities – used for lead capture and related workflows

Participants only see activities that are assigned to their group.

Attendance Settings

Attendance settings control how participants interact with activities:

• Ask – participants choose whether to attend
• All Attending – participants are automatically included

Some activities may be linked to the overall program attendance.

Program-Level vs Activity-Level Questions

Questions can be added at two levels:

• Program-level – shown to all participants
• Activity-level – shown only to participants assigned to that activity

This allows you to collect both general and activity-specific information.

Registration Status

Participants may not complete registration in one step. Eventene tracks progress:

• Complete – all required steps are finished
• In Progress – participant has started but not finished
• Incomplete – required steps are missing

You can use this information to send reminders or follow up.

What Participants Experience

From a participant’s perspective, registration is a guided process:

• They see only relevant activities
• They are prompted to complete required steps
• They receive confirmation once finished

Your setup determines this experience.

Tips for Setting Up Registration

• Keep the number of steps simple and clear
• Use program-level questions for common information
• Use activity-level questions for specific needs
• Review the flow from a participant’s perspective

What to Do Next

• Configure Attendance
• Add Questions to Your Program
• Create Activities