Sign up for an Account in the Mobile App

Modified on Wed, 13 Dec 2023 at 10:24 AM

Use of the Eventene Mobile App is free, but you will need to first sign up for an Eventene account. Once you create one, you can use it to Log In as often as you like. See the article, Log In to the Mobile App.



Follow these instructions to Install the Eventene Mobile App on your mobile device.


Installing the Mobile App from the app stores

  1. On your mobile device, open the appropriate app store, then search for "Eventene"
    • Open the Apple App Store on your iOS device (or click HERE)
    • Open the Google Play store on your Android device (or click HERE)
  2. Install the Eventene mobile application
  3. Once the Eventene app has installed, open it and proceed below with signing up for an account or logging into an existing one.


Sign up for an Eventene Account

You can create a free Eventene account with an email address or by signing up using a consumer email or social media account (e.g. Google, Facebook, or Apple). If you have previously created an Eventene account, see the instructions below to "Log In with an Existing Account"


On the Sign Up form, select one of the following options

  1. Sign Up with an Email account
    1. Enter your Full Name
    2. Enter your Email address
    3. Choose and enter a strong password of at least 7 characters (password tips)
    4. Agree to the Terms of Use for Eventene

    5. Click Create Account
      1. If you encounter the "Email is taken" error message, it means that your email is already known to our system and you can Log In instead, as follows:
        1. Click the Log In link at the bottom of the screen to exit the Sign Up page
        2. Sign in with your existing username (email address) and password
        3. If you forgot your password, click the link Forgot? Reset Here to reset it.
        4. Enter the email address you wish to change the password with.
        5. After resetting your password, you can try again to Log In to the app

    6. Verifying your Email
      1. As part of the Sign Up process, you'll need to verify that you are the owner of the email address on the account
      2. Eventene will send you a 6-digit numeric code to the email address you used as your username. Note that it may take a few minutes for your code to arrive.
      3. Open up your email app, locate that verification email, then copy the 6-digit code. Do not reply to the email, as there is no one monitoring that email account.
      4. Return to the app's Log In page and enter the code from your email. 
      5. If more than 5 minutes has gone by, you may need to click "Resend the code" to request that Eventene send you a new verification code.

    7. Completing your Sign Up
      1. Once you enter the correct code, the system will log you into the Eventene mobile app.
      2. Congratulations!

  2. Sign Up with an Apple, Facebook, or Google account
    • You can sign up or log in with a consumer email or social media account (Google, Facebook, or Apple). 
    • If and when you choose to authenticate with one of these services, be aware that Eventene will use the email associated with your account. 
    • IMPORTANT: For invite-only events, where you can only view and register for the event if your name and email match a predefined invite list, the email associated with your authenticated account must match the invite list.

    • Sign up with a Google account
      • Press the Google icon
      • If asked to choose which Google account with which to authenticate, be sure to choose the account that matches the email address used by your organization to invite you to events. If it's a public event, you can use any email address, however. 
      • Verify your Google account credentials to complete your Sign Up

    • Sign up with a Facebook account
      • Press the Facebook icon
      • You should only authenticate with Facebook if the email associated with your Facebook account also matches the email address used by your organization to invite you to events. If it's a public event, you can use any email address, however.
      • Verify your Facebook credentials to complete your Sign Up

    • Sign up with an Apple account (iOS device only)
      • Note that Apple has a feature to mask your actual email address. Be sure to turn off this feature in your Apple account settings if you want to use the same email that your organization would use to invite you to events. If it's a public event, you can use any email address, however.
      • Press the Apple icon (iOS only)
      • Verify your Apple credentials to complete your Sign Up



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